Is Crystal Stream Tarot free?

Yes! Our Yes/No tarot reading is completely free for everyone — no account needed. When you sign up, you also get 30 free tokens for deeper spreads like Three-Card, Love & Relationship, and Celtic Cross readings.

How accurate are AI tarot readings?

Our AI provides authentic Rider-Waite tarot interpretations, combining traditional card meanings with the context of your specific question for personalized insights.

What tarot spreads are available?

We offer Yes/No readings, Three-Card spreads, Love & Relationship readings, Career & Life Path readings, the comprehensive Celtic Cross, and our unique Year in Focus spread.

Privacy Policy | Crystal Stream Tarot

1. Introduction

Crystal Stream Tarot ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

We comply with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable international privacy laws including the EU General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

Personal Information

Email address (required for account creation)
Password (stored securely using encryption)
Date of birth (optional, used for personalised readings)
Display name (optional)

Usage Data

Reading history and questions asked
Token purchase and usage history
Journal entries you create
Technical data (IP address, browser type, device information)

3. How We Use Your Information

To provide and maintain our tarot reading services
To personalise your readings based on your birth date
To process payments and manage your token balance
To send transactional emails (purchase confirmations, welcome emails)
To improve our services and user experience
To comply with legal obligations

4. Cookies and Tracking

We use essential cookies to:

Authentication cookies: To keep you logged in securely
Session cookies: To remember your preferences during your visit

We do not use advertising cookies or sell your data to third parties. You can disable cookies in your browser settings, but this may affect your ability to use our services.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data with:

Payment processors: Stripe processes payments securely; we do not store your card details
AI service providers: To generate tarot interpretations (no personal data is shared, only reading context)
Legal authorities: If required by law or to protect our rights

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

Encryption of passwords using bcrypt
Secure HTTPS connections
Regular security assessments
Limited access to personal data

7. Your Rights

Under Australian Privacy Law and GDPR (where applicable), you have the right to:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your account and data
Portability: Request your data in a portable format
Objection: Object to certain processing of your data

To exercise these rights, please contact us at [email protected]

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Reading history is kept to allow you to review past readings. You may request deletion of your account and associated data at any time.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]